Just Be Honest [E138]

Matt Fanslow discusses the importance of understanding technicians' value, open communication about compensation, and collaborative problem-solving.

Show Notes

Dutch Silverstein - Straight Talk to Technicians [E018]: https://mattfanslow.captivate.fm/episode/018
Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]: https://mattfanslow.captivate.fm/episode/046
Challenges Faced by Managers and Owners (00:01:30)
Demand for Better Compensation (00:02:43)
Assessing Value and Increasing Compensation (00:04:28)
Honest Conversations and Fear (00:05:54)
Hierarchy and Fairness (00:10:16)
Improving Communication and Grace (00:15:52)
Achieving Collective Success (00:18:12)
Recognizing Flaws in the System (00:19:28)
Taking a Step Back to Move Forward (00:20:58)
Accepting Criticism and Turning It into a Positive (00:22:05)

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