Episode 119

Mailbag: Why Won't My Techs Go To Training? [E119]

In this episode of "Diagnosing the Aftermarket," host Matt Fanslow tackles the issue of motivating technicians to attend training. He shares personal experiences and the sacrifices he made to enhance his skills, acknowledging the difficulty of balancing training with work and family life. Matt discusses the intrinsic motivation required for technicians to seek training and the resistance some may have. He stresses the importance of continuous learning in the automotive industry and invites feedback on the topic.

Show Notes

  • Supporting intrinsically motivated technicians (00:02:18)
  • Challenges of motivating technicians (00:04:23) Exploring potential reasons for technician resistance to training and addressing challenges.
  • (00:05:35) The changing perception of training value over time and the importance of continuous learning.
  • (00:09:09) The impact of training on technician satisfaction, turnover, and shop profitability.
  • (00:10:12) Compensation, travel, and anxiety are factors affecting technician training motivation.
  • (00:14:44) The role of training in career progression and increasing income levels.
  • (00:17:14) Technician's challenges in attending training after work, including family responsibilities and time constraints.

Thanks to our Partner, NAPA Autotech napaautotech.com

Email Matt: mattfanslowpodcast@gmail.com

Diagnosing the Aftermarket A - Z YouTube Channel HERE

Aftermarket Radio Network: https://aftermarketradionetwork.com/

About the Podcast

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Diagnosing the Aftermarket A to Z

About your host

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Matt Fanslow

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt.

He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image.