Episode 63

The Godfather Movie with Carm and Tracy Capriotto [E063]

  • It's nothing personal, it's only business- removing emotion out of the equation but think logically. It's not an excuse to do something wrong.
  • Vito plays the long game and is brilliant at networking. He start these relationships with people by maybe doing something to help them out. Friendships and family and loyalty and favors and honor and respect council, help support, be in my debt.
  • In the automotive industry, you serve people by servicing vehicles- what is the big picture?
  • 5 families- competed with each other but respect each other and were symbiotic. The same enemy was the government. 
  • Some people will never be your clientele for whatever reason- you can’t be everything to everyone. Vito did not want to get into the narcotic business because it didn’t fit his morals.  
  • Leadership- do you earnestly thank your employees?
  • Run your business like a business but as a real person
  • Who is your accountability partner?

The show is sponsored by NAPA Auto Care napaautocare.com

NAPA Benefits Center: napabenefitscenter.com

NAPA Member Site: member.napaautocare.com

Email Matt: mattfanslowpodcast@gmail.com

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Diagnosing the Aftermarket A to Z
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Matt Fanslow

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt.

He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image.