Episode 39

Technicians Communicating With Clients [E039]

Technicians Communicating With Clients

Clients provide us with our livelihoods

Our image

Know, Like, and Trust

Appreciate and respect clients

The show is sponsored by NAPA Auto Care napaautocare.com


NAPA Benefits Center: napabenefitscenter.com

NAPA Member Site: member.napaautocare.com

Email Matt: mattfanslowpodcast@gmail.com

Diagnosing the Aftermarket A - Z YouTube Channel HERE


About the Podcast

Show artwork for Diagnosing the Aftermarket A to Z
Diagnosing the Aftermarket A to Z
From Automotive Diagnostics to Metallica and Mental Health

About your host

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Matt Fanslow

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt.

He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image.