Episode 15

Do We Do Enough Exit Interviews? [E015]

  • Do we do enough exit interviews?
  • Why or why not?
  • What can we learn from them?
  • Put your ego away and realize this is a great moment to learn about you and your company
  • Take the employee that is leaving to lunch, even if it hurts, listen
  • Use exit interviews to improve your company and self

The show is sponsored by NAPA Auto Care napaautocare.com

Email Matt: mattfanslowpodcast@gmail.com

Diagnosing the Aftermarket A - Z YouTube Channel HERE


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About the Podcast

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Diagnosing the Aftermarket A to Z
From Automotive Diagnostics to Metallica and Mental Health

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About your host

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Matt Fanslow

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt.

He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image.